Safety & Security

Our Security Features

2-Factor Authentication

We use advanced 2-factor authentication to ensure your account remains secure and only accessible to you.

Account Protection

We implement robust security measures to protect your account and personal information.

Content Moderation

Our moderation systems help maintain a safe and respectful environment for all users.

Private Messaging

Our messaging system helps you communicate safely with other members.

Safety Guidelines

Online Safety

Keep your personal information private
Use our platform's messaging system for all communications
Never share sensitive information like passwords or financial details
Be cautious of suspicious links or requests
Report any concerning behavior immediately

Meeting in Person

Always meet in public places
Tell a friend or family member about your plans
Trust your instincts - if something feels off, leave
Keep your phone charged and accessible
Have your own transportation arranged

Account Security

Use a strong, unique password
Enable 2-factor authentication
Regularly review your account activity
Keep your app and device software updated
Log out when using shared devices

How to Report Issues

Your safety is our top priority. If you encounter any issues or feel uncomfortable, we're here to help:

Use the report button on any user's profile or message
Contact our support team at support@chouchou.com
For urgent safety concerns, contact local authorities
Block any user who makes you feel uncomfortable
Document any concerning behavior with screenshots

Need Help?

Our support team is available 24/7 to assist you with any safety concerns.

Contact Support